Best Auto Repair, Irvine

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PRIVACY POLICY

Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
    Sat Closed
  • Sun Closed

PRIVACY POLICY

This privacy policy sets out how Blacksmith European Motorworks uses and protects any information that you give Blacksmith European Motorworks when you use this website. Blacksmith European Motorworks is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Blacksmith European Motorworks may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 4/24/2019. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What People Say About Us

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    The folks at the Blacksmith European Motorworks really take care of their customers and their cars. I have a 1986 Volvo that has needed many repairs in the last year and they helped me every step of the way. Stephan and his team rebuilt my whole exhaust system so that I could pass smog for a fraction of what I thought it was going to cost. They really look out for the customer and never give up on the cars that they love. This will always be my first choice for any service big or small.

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    Blacksmith European Motorworks provides honest, reasonable priced service, with great results. My Volvo S40 just had it's tune up the the guys there are very honest with you. If it is just an oil change that is what you get. If they detect upcoming problems, you are informed and are given the information needed to either have work done then or wait a couple months. This honesty is something I treasure, plus they outstanding job they have done with my car.

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    I came from Seattle, and my 9.5 Saab started oil leak. I took my car to Blacksmith European auto shop and received warm welcome. Immediately my car checked and diagnosed and source of problem found. I recommend this shop to all Saab owners.

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    They repaired my car as scheduled, helped me understand the safety features, and followed up as promised. I don't feel crazy for owning a Saab in this shop, or at least I feel comfortable with it. It is a very comfortable waiting area, and there are a variety of good restaurants nearby, so I would go back for regular service from people who I believe would notice anything else that might become a problem.

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    I can't say enough good things about our experience at this shop. My teenage daughters just bought a used Volvo a few months ago, and when it needed repairs we brought it in to Ken. As usual we were extremely satisfied from start to finish. We have known him for many years and he is always very professional and trustworthy. His shop is clean and the waiting room is very pleasant. The repairs were done quickly and the girls were happy to be back in their car! I highly recommend Blacksmith European Motorworks

  • reviewicon

    Blacksmith European Motorworks is the poster image of authentic customer service. At the front counter, Ken gives attention to ensuring that the customer understands the work order and that the pricing is fair. Behind the scenes, Blacksmith's highly-qualified mechanics are treating every car like it is their own. If your need is major work or simply a tune-up, stop in, you won't be disappointed. And, no, I am not family or friend; I am, truly, a super satisfied customer. Thanks Blacksmith European Motorworks!

  • reviewicon

    Found out my car had was leaking differential fluid on a Sunday night, took it to the Blacksmith on Monday morning. He inspected it and called me with a pressure free detailed oriented estimate, also he had sent a hard copy in a email (HUGE Plus +). After approving the estimate he had the car fixed before I had time to pick it up. Great service, quality work!

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    I only trust them with my little car, Jellybean. Driving a vintage 1956 Volvo P444 requires a very excellent crew to keep her finely tuned. They've gone over with a fine tooth comb and brought her back to running like a Swiss watch. Thanks guys! You're the BEST!

  • reviewicon

    My first visit to Blacksmith and boy was I happy I found them. I found them through Yelp and messaged back and forth and felt confidant with them. The waiting area, office and restroom were immaculate, as was the shop. That's always a great sign. Ken did a great job and showed me what was needed. I felt I was talking with a friend that cared! (A great quality in the automotive world.) The repairs were done right and fairly quickly. The whole experience was great! I highly recommend Blacksmith and Ken!!

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    Prompt responses, fair prices, fast work. Everything you want in a repair shop. Ken is a pro.

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    I messaged this mechanic shop on a busy morning I was trying to get quick quotes, and they responded immediately. He asked me a few questions about my vehicle and Sent me a formal quote by email less than an hour later. I dropped off my vehicle at 1 PM and it was ready by 6 PM. His prices were less expensive than 4 other quotes I received. I though I need 4 new brakes but he said I only needed two! I appreciate the honesty and will definitely be going back!

  • reviewicon

    Ken is kind, honest, and professional. I am so thankful to have found this shop to service my Volvo-one less thing to worry about!

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    Ken and his crew are awesome!...I was able to schedule an appointment right away (Other places don't do appointments and I'm a busy person...Their waiting area is very clean, comfortable and has coffee and snacks for customers. They replaced my rear brakes in no time! Front brakes were fine, I appreciated Ken's honesty. I plan on using Ken for all of my auto servicing. Very impressed and thankful I found them!!!!! Give him a try!!!!

  • reviewicon

    This is the place you hope to find. Honest, caring, and service oriented. I won't go anywhere else. Go see Ken, you won't be disappointed.

Call us for service: 949-753-1575

Mitchell1
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